Corporate High Rise Security

Access Control

Our staff are trained and experienced in numerous access control systems, being able to setup and manipulate required access levels and schedules, monitor events registered via the access control system and provide reports on usage, movements and cardholder audits.


Patrolling critical areas such as public access areas, plant rooms and the like and then providing accurate and concise information to building management is one of the key roles required by corporate high rise security personnel. This information is used by building management to ensure that critical building systems are operational and that repairs and maintenance are attended to in a timely fashion. The Security team are effectively an extension of the building management team, in that they are the eyes and ears and therefore must be diligent in their patrols and thorough in their reports.

Contractor Management

Contractors attending site to conduct works have the potential to be a major liability to all persons on site. Ensuring that the works contractors are attending site to carry out have been approved by building management, that the contractors have current public liability, workers compensation and where necessary professional indemnity insurance along with current site inductions and signed site specific safe work method statements is paramount in protecting the clients liability. The contractors should also be made aware of house rules, such as movement of materials. time restrictions of noisy works etc and documents and procedures for hot and or dusty works requiring isolations. Security also need to be aware of safe work practises to be able to conduct checks on works to report whether or not contractors are working according to safe work practises and have necessary PPE, first aid kits and where necessary fire extinguishers in place.

Incident Response

Incident response is another crucial area, where the response to an incident also plays a part in protecting the liability and reputation of the client. Having sound procedures in place, coupled with well trained and proficient staff to follow the procedures, ensuring that incidents are dealt with in a professional and timely manner, thus minimising the potential fallout and providing building management with a complete picture of all relevant facts.

First Aid

In an ideal situation, First Aid is an area where there is little practical exposure. Being that the competence and confidence of the First Aid provider is one of the key factors in reassuring a casualty it is ideal that First Aid providers not only maintain current qualifications but are also run through regular scenario training. Having qualified risk consultants on staff, we conduct site risk audits, identifying potential slip/trip/fall scenarios and then run our staff through training in these scenarios along with medical based scenarios such as asthma attacks, diabetes induced conditions, strokes and heart attacks. A critical part of our training scenarios includes the documentation of incidents, what questions to ask and the importance that reassurance plays in successful First Aid treatment.

Fire Alarm Response

Fire Alarm activation is more often than not due to non emergency causes (being that there is technically no such things as false alarms, as an alarm activation is caused either by proper operation in detecting something or faulty operation of a crucial piece of equipment). This however does not mean that every alarm response is not treated as an emergency situation until proven otherwise.

We develop our fire response procedures and training in accordance with site emergency procedures, ensuring that each staff member is fully trained in all areas of response to ensure that should an alarm occur whilst one staff member is otherwise occupied and unable to attend their nominated position that any number of staff are available to cover the position as required. Full EWIS panel training is provided, with weekly testing of the system used to also reinforce training and provide familiarity with the panel.

We work closely with tenants to identify any permanent or temporary mobility impaired persons and develop personal emergency evacuation plans to ensure all occupants are assured of the best possible consideration and attention in the event of emergency situation.